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FAQ

  • What is Your Policy on Returns, Exchanges, Refunds and Cancellations?
    I do not accept returns; all sales are FINAL. I do my utmost to ensure that your artworks are packaged carefully and arrive safely at their destination. All sent items are insured and sent as Tracked and Signed-for. In case of them arriving damaged, please keep all packaging and contact me with your order number for further instructions. You MUST PHOTOGRAPH the damaged package before opening, as well as the item, if damaged too. The damaged items can be exchanged or refunded (as the item's cost minus shipping, minus refund processing fee) in exceptional circumstances but please contact me first prior to asking so. Please also contact me as soon as possible if you need to cancel your order. Processing a refund can take up to 7-10 business days and WILL incur a fee, which is the item's cost minus shipping, minus refund processing fee. I am here to help make your online art purchasing experience a success. If you cannot find the answers to any questions you may have, please contact me and I will be more than happy to answer your questions directly and solve any issues as quickly and conveniently as possible. I look forward to working together to bring my artworks to you.
  • What Are the Shipping Costs, Time Scales and International Duties?
    Shipping rates will be displayed and calculated at the checkout, and within the UK they are: For orders of up to £200 = £10 £200 - £500 = £12 £500 - £1000 = £16 £1000 - £2000 = £40 Over £2000 = Free The rest of the world: For order of up to £200 = £16 £200 - £500 = £24 £500 - £1000 = £32 £1000 - £2000 = £80 Over £2000 = Free Shipping times range from 3-10 business days, within the UK and from 1-3 weeks for the rest of the world, provided no local disruption in place. Tracking information will be emailed to you. Please note that I am not responsible for duties and taxes required for the international shipping, which may occur in your country.
  • How Can I Keep Up With Your New Work?
    I would love for you to be the first to know about any new work. An easy way to stay in the loop is by signing up for my newsletter. You can also follow my Instagram or Facebook profiles as I constantly post about new work!
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